Idea Cellular India Headquarters Office Address, Contact Number, Email

By | April 19, 2017

Idea Cellular India Headquarters contact details provided by our team will help you to get in touch with headquarters department easily and quickly. Our team will help you to contact Idea Cellular India head office department by providing all important information like Idea Cellular India headquarters contact number, Idea Cellular India 24 hours helpline, Idea Cellular India Registered Office Address, Idea Cellular India headquarters email id, etc. Our team also provides other information like Idea Cellular India customer care office address, Idea Cellular India corporate office phone number and email.

Some time, the customers of Idea Cellular India faces several types of problems with services, so they try to get solutions Idea Mobile Complaints Number India. But, they not satisfy with the service of them and search for headquarters information on internet. So, if you are looking for contact information of Idea Cellular India head office to solve their issues. Here, we are providing complete information of Idea Cellular India headquarters to you, which will help you to get solution. For any kind of information related to Idea Cellular India products and services like technical, general support and general help, you can use Idea Mobile India Toll Free Number.

Idea Cellular India HeadquartersAbout Idea Cellular India: Idea Cellular is the name of company for brand name Idea, is an India based mobile operators, having head office in Mumbai. Idea is one of the India’s top ranked mobile operators, provides 2G, 3G, and 4G mobile telephony and wireless internet services across the nation. As of December 2016, Idea comes on 3rd position on subscriber base, which has 191 million subscribers. Idea Cellular Limited came into existence in 1995.

In this post you can check Idea Cellular India mailing and postal office address, corporate office address of Idea Cellular India, telephone number of Idea Cellular India Head Office with fax number and email address. So just below, you can find Idea Cellular India HQ office contact information with other useful links.

Idea Cellular India Headquarters Contact Details

Idea Cellular India Corporate Headquarters helps you all types of problems or queries before and after selling any product of/from Idea Cellular India. You can contact with head office team through helpline numbers, email and visiting at office.

Contact Details of Idea Cellular India Corporate Headquarters:

  • Idea Cellular India Headquarters Address: Idea Cellular Limited, ‘Windsor’, 5th Floor, Off CST Road, Near Vidya Nagari, Kalina, Santacruz East, Mumbai 400098, Maharashtra, India
  • Idea Cellular India Headquarters Contact Number: +91-9594004000
  • Idea Cellular India Office Fax Number: +91-9594003181
  • Idea Cellular India Headquarters Email: NA

Idea Cellular India Headquarters Mailing Address: NA

If you want to contact with Idea Cellular India customer care department for any kind of more information, so you can check contact information from Idea Mobile India Customer Care Contact Number, Office Address, Email

Social Profiles of Idea Cellular India

In addition to contact details, Idea Cellular India also allows customers to use live chat and social pages to get customer support.

Idea Cellular India Facebook Page:

Idea Cellular India Twitter Page:

Idea Cellular India Official Website:

Dear visitor, has collected almost all information of Idea Cellular India Headquarters like address, phone number and emails. You can use information for any issue, complaints, feedbacks, suggestions, queries, questions, help, support, sales, order, and many other things. If you are facing any type of issue or wrong information, kindly write to us through contact form or by using comment box listed below in every post. We will update your information as soon as possible.

45 thoughts on “Idea Cellular India Headquarters Office Address, Contact Number, Email

  1. Vishal makhijani

    dear sir,
    I am a former idea user, due to some issue I stopped using idea services, as the bill amount for that particular month gone up to 6000 and my plan was of 1500, and now when I havent availed any service till then, my bill rose up to 11500, thats y u havent paid the amount yet.
    For this, an executive named as shradha is constantly calling my freinds nd family and torturing them nd speaking curse words such as (aukat) etc and behaving very disrespectful with my parents as well.
    I would urge you to try and sack that disrespectful lady , coz its been a real negative impact for this huge organization, as she represents your company, nd jusy for taking forged money , company is appointing these kind of creepy employees so that people and give the money.

    I work at mahindra, I am the area manager for whole chhattisgarh region, she doesnt have the audocity to talk like a mannered person and try and figure out who the person is first,I could much above than this random customer care complai , but I would be curiously waiting for ur revert .
    The name of executive is shradha, and the number in which she calls is
    She is been trackng my recording and threatning me that I would tell your parents about your girlfreing and stuff, she is basically molesting my personal space.
    Kindly consider this complain as your highest priority as it represents the whole company .

    Vishal makhijani
    Area sales manager
    Mahindra first choice wheels limited

    1. Manoj

      Please Give me your contact number i want to information regarding this case


    My name is APURBA MONDAL. There is very much network problem in our village.
    There is no available of network in the room. The out side signal is very poor. There is no 3g network. We have to suffer very much for browsing. The page can not open.
    So you are requested to install a new 3g or 4g tower in our village. I have land and I will give my land as rent for install a tower…
    If you install a tower then we can use idea easily…
    My address is
    Vill- bishnudaspur (Guchure)
    P.o- paikmajita
    P.s- chandrakona
    Dist- paschim medinipur
    State- west Bengal
    Pin- 721242
    My contact no is

    Thank you….

  3. Rajat

    Sir my name. Rajat yadav my idea no… 9466891994 I am totally pay my last bill amount 2600 last 4month ago…. And block my number because I am not using for this no….. But today regenerate my bill another time……. So please check for my query.. and shortout for my matter……… Other wise some legal action for your company……

  4. om singh chauhan

    Dear Sir,
    This no.9812169996 use my wife and i am using this no. 9812165077
    no any telephonic conversation on my no.number please start this no.9992333886
    if its not possible than i will port all numbers to outer network.

    Om singh Chauhan

    This mill two days before.

    Sir i am IDEA customer I have four connection 9812169996/9812165077/9992333886 & 9887021216

    All phone I have bill paid by chq.No.593496 SBI amount 1264/Rs.

    I have explained to IDEA executive and all mobile no. mention behind the chq. but two no.

    Is disconnects and all amount deposited to Green mark please continues other red marks

    sim Also. red numbers started only toll free request for 24 hours.


    Om singh chauhan


  5. Atul Nehra

    My name is Atul Nehra, my number is 9999111341, I have port this number from vodafone to idea few months back, i am using this number from last 4-5 years. i had some network issues due to which i port it to idea, i m connected with my world through this number, my car has got theft two months back, my phone was in there, i got my phone back now,due to this i did not inserted my idea sim in my phone, last 10 days back i have putted it in my phone now then i found that you guys have deactivated my sim. and I tried everything roaming from one idea store to another. Nobody is listening they are saying go to vodafone store you will get back your number from there. and when i asked vodafone store they are saying they haven’t received any formal request or anything from idea, saying you still have time , idea store can reactivate it, The first time when I went to your idea store in Ghaziabad on 15th September 2017, but your people have nothing to do with your customer satisfaction as i am facing right away. today is the 26th day after my deactivation of sim, day of deactivation of my sim is 30th august 2017, your store has wasted my 10 days left me nothing but to email you about this problem i am facing, i still have 5 days left with me, nobody has contacted me on my alternate number 9999900464. to inform me that you guys are deactivated my number then why you guys take your customer alternate number if you cannot inform anybody and suddenly you just deactivated. vodafone has 56 days period to retain back your no. why don’t you also apply it in your company. i have your idea sim, please reactivate my no. else i have to take legal action against your company services. i am really upset, i buy this number from a retailer which costs me almost 15 k. and i cannot afford to loose this no. in any case, please help me out on this.
    kindly reactivate my no. I am looking forward to a revert back from you soon.

    Thanks & Regards
    Atul Nehra

  6. mastan

    I need change my bill plan cycle but idea show room person told you con’t change your bill plan he told he not given proper information his name abshaik branch near annamaih circle in tirupati please take proper action

  7. Akshay Desai


    This complain is regards to my Idea Number 9764732588, which is off from past 3days, I did everything what customer care had told me but my issue is not solved.

    Today outgoing is also nt der

    If this Issue is not solved than I will do portability and will switch to other network

    I don’t want your network vl again shift to vodaphone

    Name – Akshay Desai
    Alternate Number – 8806013925


    poor services…full of fraud persons……chor ho tum log chor….jo man me aaya kar diya ……..btana kuch hota h ..niklta uska ulta h..complaint kro to aage transfer kr diya h …koi refernce no ni diya jata complaint ka….idea care jao to mail id de di jati h jika koi revert nhi aata …bill k liye bar bar call aayega but no band kr diya jayega bina issue k ye nhi btaya jata..frnds m request you kabhi in chor logo k network me mat add hona …m ye har jaghe place karunga ab…FULLY FRAUD COMPANY…isse achi to airtel , voda h kam se kam INDIA K LOGO KO JHUT BOL K TO NHI LUTTI…BUT YHA TO GHAR KA BHADI LANKA DHAYE…..TOTALLY FRAUD

  9. Naveen Upadhyay

    Problem is still occurring. No action is been taking towards my concern. It’s been more than a month to raising the network issue (kindly refer my appended mails). If problem couldn’t rectify by the idea then why idea still assure the customers for better network and services. Besides of this, when I clearly told to the idea officials (who came at my residence for resolving the network issues), if my problems will not sort out then I will not pay for any bill charges. Still my number has been barred by yours. From last two days my number is reaching switch off and facing communication problem because I am associate with the idea network from past 7-8 years.
    Dear idea, please don’t do this with your esteemed customers like me. Finally, I request you to kindly settle my account with security deposit amount. So, I can port/change-over
    my number on another network like Airtel and Reliance.
    Thank You,

    Best Regard,
    Naveen Upadhyay

  10. Kumar

    Dear Service Provider I would like to inform you that I am continue Surfing since long time but resolution Not Provide yet ????????

    As per Your Retailer Inform i got Recharge Rs, of 396 Against No 9828180427 According Retail information i can get unlimited call,s and 1 GB Data Per Day But Not Received,

    But as per your Sr. Customer Executive Mr. Bharat i can use only 250 Minute Per day as per condition it,s Not being also,

    why Company is Manipulate with Mine ???

    Awaiting for Response ..!!


    Requested Sir,
    i am shital.I Have Compalint Against Your Idea Store At SN A 3, L K Arcade, Marol Naka, Andheri Kurla Rd, Andheri east, Mumbai, Maharashtra 400059 There Was Worst Behaviour Froam Your Idea Store He Has No sense Of Talking To The Customere. employee name ms.monika seating on the front place for entering idea gallery she told i have rudly bad behaviour So I Have Kindly Request You To Make Some Changes In The Behaviour Of The Store.
    I Am Really Disapointed With The Behaviour Of Your Store.
    I Am Epecting That You Will Take Strick Action Froam Your Side I Will Be waiting For your Ans

    shital sawant

  12. Vijaykumar Tiwari

    I’m bonafied user of idea post paid sim last 6 to 8 years. I want s to convert my number to pre-paid bu no one listen and every months sending bill s along with sorry to say that Service provided by idea is, unsatisfactory . behavior of agents is Reddiculousbehavior , asking advanced payments.myself paid Rs2000/ to shift fm post paid to pre paid sim if not possibly plz deregister n cancelled my number.8888836475..Hope fr positive response.





    PREM PAUL KANSAL 25/09/2017

    to customercare
    Please note that today I have received a message that rental plan of my mobile No.9814821352,has been increased to Rs.100/- per month.
    In this connection it is submitted that the increase of rental plan of my mobile No.9814821352,is illegal against the facts and law.
    How can the company contravene the agreement one sided ?
    All other companies are decreasing their rental plans.
    you are requested to vacate the new rental plan immediately,failing which i will have knock the door of the consumer court.
    in that event taking place the company shall be responsible for all the expenses of the suit.
    this may kindly be treated as a NOTICE,copy of which has been kept in my office for record.


    26 September 2017 at 09:26
    CORRECTION ADDRESS -Mobile No.Your Idea mobile number : 9814821352

    Dear Customer,
    Greetings for the day!
    This is with reference to your email regarding bill plan .
    We wish to inform you that the LIFELONG 60 RET-IPM1101 plan has been activated for your number as on date.
    Further, we would like to inform you that no plan change has been done for your number.
    Should you need any further assistance, please call our Customer Service help line number 12345 or email us at
    You can also check your account details by creating your account on our website; if you are a corporate customer registration can be done by the authorized signatory of the account.

    Moreover, you can also download My Idea App from your smartphone for easy access to your Idea account.

    Thanks & Regards,
    Anita Kumari

    Customer Service Team






    1. Raju

      Idea is wrost network in india i compliant some times he or she not replied idea is not good network so plse to join jio or airtel its have so many benefitd

  14. P mahesh

    Sir kindly request you last 7 years using idea number
    Last 3 months my phone was switched off due to some problem.that time SIM also blocked.i have so many contacts in that number is am not able recieve the calls.i already approach the idea stores they told me we can’t help please kindly request you to give me that number back.please help me in request you

  15. Harpreet singh

    I am very unhappy with your service dealer staff behaviour. they don’t have sense to talk and how to deal with customer and no fear and respect of their seniors. staff behaviour is to rude with customer and even after compliant is same . I am talking about your service centre which stituted on 100 ft road Amritsar. both of front office girls don’t have sense to talk with customer and also use wording that we are not servants who explain you every thing and also said talk to
    on 198.

  16. Rahul

    Sir mujai 398 Mai 84days Kai liyai 1gb internet or unlimited call ka plan milna tha laikin mujai yai plan nhi Milla h Maira Mobile no 8059979699 h

  17. Sanjay kumar

    Hello Idea
    I have been completely relieved from Idea, I have been connecting daily to Daily Ideas for 10 days, my idioca has added more than 9 84 rupees to the bill, and my daily idea is being talked about, if she speaks waiver The reqst of pulses will be reduced, and yesterday, in the year toll free 198, they said that the reqst of your 500 rupees was canceled, they got mixed in the cutomer care on the aplletae, they have been reqst removed from the techinacal problem. Your reqst pro I have a call from Idi Sado, I had to be waiver till 30/12/2017 but even if no message was received from the waiver, then what is going on in IDEA will frod such a thing, so big compney and such work, my number has been closed for the last 15 days, I am not depositing the bill so that my wrong bill has come 9 84 rupees, and by talking to me, 500 rupees have spoken for Waver but not yet When I will be I Will collect target, put so much time again to waiver I have to conatct with me switching must first time hearing next bill ready means customer is crazy, if no idea, it is a bad image of the IDEA,

    Thanks & Regards
    Adv Sanjay Kumar
    MOB 9953472472

  18. grande

    We are customer of idea its an corporate Id

    Early this no was an airtel , since one of your executive had visited our office and suggested to take idea , and due to your promises of better service we converted our no from airtel to idea , but now feel its our biggest mistake to do so , u all are totally useless, your relationship manger dont have talking scene, very misbehaved people with us no manner to talk , arrogant person

    Last 24 hrs hour our phone were disconnected and this is due to your irresponsible behaviour ,due to which our business got affect and you all need to compensate for it

  19. jagat singh

    Sir i m jagat singh from you i m idia retailer in the uttarakhand idia walo ne mere @A/c se 2400 rupees deducte kar lia without any information plz mera paisa wapis karwai

    1. Sanjay Sharma

      My Complete no Complaint no.1-177789305315 has been has been automatically clossed

  20. pramodh

    Dear concern ,

    Worst service by bang-lore team Richmond road

    I had paid my bill of 1560 /- at 1.30 pm on 18-02-2018 and on 19th i paid again 1000 rs and i spoken to the manager bhavya she said your number will be activated in 1 hour , After 1 hour i called customer care again , Then i spoke to supervisor Azhed at 2.30 pm still my number is not activated Mr Azhed said me in 4 hours it will activate , i awaited till 5.30 pm then again i called customer care service one more supervisor attend my call and said it will activate tomorrow Mr Kshatriya new supervisor i was shock because people should understand why we prefer for post paid connection, where our phone should not get disconnected , better to go Vodafone prepaid have good service then idea 100 times better in Vodafone and docomo .

    When i asked i need to talk to your manager the team person said the cant transfer the call ,This incident was happen on 18th and 19th till 5 pm finally after making my number got activated after calling more then 20 times ,

    I have confused how many idea store manager and supervisor are there and not able to solve the issue and more over dint now how to handle the customer and manager is not ready to talk to customer and solve the problem , I was in hold for more then 20 mints in each call final the executive will is manager is busy ,

    Worst service i am using idea connection from 2 years and i have use all network in that idea is one of worst worst connection ,

    After my problem solve i will never ever come back to your network

    Thank you very much


  21. Manish Sharma

    Dear SIr/Mam,

    Since last one month my phone number (+91-7247746374) is getting deactivated daily for no reason, I called to customer care helpline (198) couple of times but never got any permanent solution. Please help.

    Thanks so much in advance.

  22. Gaurav dadore

    Bakwas hai company
    Bekar hai
    Service thik nhi
    Customer care wale bhi help nhi krte

  23. Munna ram jat

    Dear sir
    My idea no. 8890932836 bill pay 4th March 391 rupee and BAN Transition Id no. ECOM806312813 but my is deactivated and some many problems

  24. VIPLAW Bothare

    apka network duniya me sabse faltu network hai..3g ka speed apka 16kbps vo bhi last 2 months se ..faltu company hai ekdam apkk.. customer ka koi bhi problem solve karti nahi .Khali khud ke profit ka sochti hai

  25. Rahul

    Chor h sale retention team bhi fake promise karti h aur jab customer care me call karo to advisor aise baat karte h ki inke baap k naukar ho hum aur koi bhi notes update nahi karti inki koi bhi team maine to man bana liya h trai me inke against case file karne ka in chor logo k against me

  26. Navneet Kumar Ydaav

    Dear SIr/Mam,

    Since last one month my phone number (+91-7533033018) is getting deactivated daily for no reason, I called to customer care helpline (198,12345) couple of times but never got any permanent solution. Please help. complain no. C1-108733606965

    Thanks so much in advance
    Navneet Kumar Yadav
    M.No- 9268722807

  27. Ajay

    Dear idea team,
    I have a using last 9 to 10 year on idea network on this number (9737563612) but in our worst services to and networking issue are more so I can Chang the network idea to Airtel on 2016,But in your to call me call to join again idea network your representative are calling ma so I can Chang may other number in idea ( Tata to idea)(8866360090) in this time I face again same problem I have a recharge R.s 509 on unlimited call and 99sms par day ,and 1.5 GB data in 4g speed in 3 month but your idea will not getting a 2&3g and u will say it’s 4g ,so worst net services I like to tell you that idea is a worst service telecom company. I can’t explain the what a shit response of idea customer service people They guys only time pass & saying to aap to dusara no La lo
    That’s why people are switching to others company

  28. Ujjwal das

    Idea is cheating to me.iconvert sim 2g to 4g on 27 feb. So offer running 5gb data free on 7days. Then i reacharje 179 plan. 1st March data use : point 170gb extra. So main balance cutting RS 148 . There’s are cheating company is idea. Mob no 8609045078

  29. Ravi Jivani

    How to Change Bill Name (Not satisfied with customer care/ My idea show room)

    Dear Sir,

    I the undersigned would like to inform you that i have been out of Gujarat Since 19.12.2017 to 16.02.2018 during that time i have received many message from idea care regarding to link aadhaar number with mobile number. So I have linked my mobile number with my wife’s aadhaar number but due to stringent circumstances its not valid as per our company’s rule to reimbursement.

    I have discussed so many times with customer care representative regarding above subject. Customer care representative suggest me to visit nearest my idea showroom i have visited 4 to 5 times but i am not satisfied with their service they informed me that its not accepted by our system to change Bill name i requested them they suggested me you can port now and after 3 months come back to idea again. I would like to also inform you that i have been using these number for last 6 years so its very difficult to change with other service provider.

    I humble request you to please help me as soon as possible.

    If not possible then directly respond me so i have option whether i have to continue with you or quit with you.

    Waiting for your positive reply as soon as possible.

  30. Ravi Jivani

    Not satisfied with internet and mobile data service after so many complaints (Very Shame on Ideacellular service provider)

    Dear Sir,

    I the undersigned would like to inform you that at my house location i have not received your 3G, 4G service as you are representing in your advertisement. I would like to tell you that you are absolutely wrong with representing with your advertisement and committment given to your customer now its enough please stop to make customer more foolish.

    I have complained so many times with your customer care, they replied that your complaint registered with us and come back to you as soon as possible after resolution with our network team and complaint closed after 7 days without customer satisfaction.

    I would like to inform you that i have pay you money to getting good service from you if you are unable to delivered good service there will be no meaning to use your service.

    I would like to also inform you that your network has not better at Mumbai also i faced problem at mumbai for many time and registered complaint with customer care but they are failed to responding to me and i am not satisfied with their reply you choose 2G and 3G network and try check you have got good speed with that but why i use 2G and 3G network i pay you for 4G Network so its my right to use 4G network.

    I humble request you if you not resolve this matter as soon as possible i am really too much irritated with your service i have never seen such kind of service provider. Please consider my first and last email to you to satisfied me otherwise i will port to other service provider.

    Waiting for your positive reply with my review and satisfaction.


    Sorry,for last 10-12 years using idea prepaid mobile. Everything was going well but 21/03/2018 incident quite misleading?My Internet pack expired midnight 20/03/2018& being away from home couldn’t echarge ontime.Kept mobile on flight mode.On 21/03/2018 had echarge₹398/-internet pack for 84 days 1Gb/day,₹250/-Talktime &₹21/-ISD pack for Nepal&other countries.
    Around Echarges Confirmed opened mobile&Found ₹ 116/- been debited instantly.when contacted,am told charges genuine but how not yet clarified..?Sent email complained to all concerned Nodal Officer/ appellate authority but response waited?
    Yesterday used ISD call to Nepal for 9.31 minutes & been charged ₹114/-whereas it should have been ₹57/-i.e.10paise/second.When contacted customer care am told fair charges 20 paise/second. When contacted local vendors,your chart showing ₹21/-ISD pack valid for 28 days with 10paise/second charges to Nepal.
    My submission/request why so much Loot within last 10 days.Please Provide me fair information.There has to b some Rules/regulations moreover your chart/SMS information being followed than why you have charged as per your Wish/will.
    Hope you will response at the earliest.


  32. Deepak Dadwani

    Dear sir/madam

    We have a space for the exclusive store at very prime location in Indore, (MP) . It is the corner space at the most famous mobile/electronic market in indore (jailroad-MG road corner)

    This location will help you in building branding /marketing as this space faces both side . One towards MG road and other jailroad .

    We are looking for the interested company involved in mobile sales /electronics/ accessories/service centres etc who are looking for the expansion with the exclusive stores and service centres .

    Ground floor + 1st floor + Hoarding space .
    GF will be for the display store area and inter-connected stairs for the 1st floor can be used as the service center or back office or store .

    Expecting the early revert .

    Deepak Dadwani
    M: 8319119449
    WA: 7773021021

  33. Sreenivasulu

    Sir please tel me idea head office in hyderabad address with phone number

  34. cherry

    Sir i want to start idea in bound process i have team and ofice pls help me sir .share ur number

  35. Puneet

    This is of grave concern on how customers are made to pay extra amounts over and above by making such policies.

    Yesterday evening somehow my SIM card numbered 9850648684 (3G prepaid number being used from past 10 years or more) became faulty and stopped functioning.

    On contacting customer care, i was asked to get SIM replaced.

    Went to Idea Franchise – Krishna Telecom (ulhasnagar) to get the SIM replaced. On reaching, i was informed that Prepaid 3G cards are not being supplied anymore!!!

    Secondly as my card was not linked to Aadhar (Supreme court has already suggested that a non-mandatory activity) so i cannot be issued a replacement in prepaid.

    I was asked to go for postpaid SIM (which i contested, but due to number emergency had to take).

    To make work better i asked for 4G, for which i was charged additional Rs.300 as activation charges! My earlier prepaid account balance was lost, and had to pay additional sum. Again am now forced to pay rental of ~Rs 340 every month (minimal Nirvana plan + GST)

    I want to understand,
    1. why is Idea asking for Aadhar linking when it was declared not mandatory by SC
    2. Why i was not given 3G prepaid connection as replacement SIM, but forced to take postpaid (some vendor was selling new 3G prepaid connections cards outside the gallery)
    3. Why am i being forced to pay rentals
    4. Why after 6 months of postpaid, i would be given option to switch back in prepaid, why not now?

    Is this kind of malpractice and loot going at all levels of idea or is it just this center?

  36. Vijendra

    Idea idea lagao nhi to company band ho jayegi services achi nahi de rahe he apke log mai apka 20 din se customers hu aur shayad 10din aur rahu agar services achi nhi to thank you idea

  37. Akshay Athaley

    My Idea fiber broadband is not working from last 4 days. Sent mail,tried calling to your customers care numbers but no support from any of your support team. I am using idea broadband from last 2 yers but never face such problem and now in lockdown time were we need support from your side you are not supporting us.


  38. Ashok Chhotray

    From: – Ashok Chhotray,
    1.The Chairman, Vodafone Idea Cellular Limited,
    2. The CEO, Vodafone Idea Cellular Limited,
    3. The Chief of Odisha Circle, Vodafone Idea Cellular Limited,
    4. The Chief of Customer Care, Vodafone Idea Cellular Limited.

    Re: Query related to my Vodafone Idea number 9853811321

    My idea no is 9853811321.

    I am very sorry to inform you that on 25.08.2020 your idea store situated at Kharvel Nagar Bhubaneswar has given me the sim card having the above number in place of my previous sim card. But unfortunately, only voice call is functioning. No net is functioning though I have paid Rs 699/- which will expire on 15.09.2020.

    Again, I went there on 26.08.2020 and explain the situation, but the person allotted assured me it can be solved quickly, but in vain.

    Again, I went on 27.08.2020. The person allotted examined and said the sim card is defective. Hence, she issued another new sim card. Still everything in vain.

    On the same day i.e. 27.08.2020 I send a message to customer care giving all the details but I don’t find neither any reply nor any call from the customer care till next date. Hence, I compelled to go again on 28.08.2020 to the said idea store and described the details. Again, the person concerned assured me to solve the problem quickly.

    On this day i.e. 28.08.2020 at about 2 PM Mr. Supriyo Dutta, of Vodafone Idea Care talked me through phone so also send a message to perform some steps to enable data connectivity. I did Accordingly but nothing changed.

    As per his message I have provided some details to him as follows.

    1. I am facing the problem since new sim card activated i.e.
    on 26.08.2020 at 4 PM.
    2. Full signal strength in my handset.
    3. Network System displayed on handset: – Nil.
    Only R is showing.
    4. Handset name and model no.: – Redmi Note 5.
    5. Sim inserted in Slot 1.
    There is no 2nd sim card in 2nd Slot.
    6. Alternate No.: – 9439723600
    7. Where issue faced: – At present all over Bhubaneswar
    and Cuttack.
    8. At present staying at Sisupal Garh, Bhubaneswar 751002.

    But still now the problem persists.

    As an Advocate as well as in this pandemic situation my net is highly required and essential. If my net will not be connected at an earliest, I shall suffer irreparable loss.

    Hence, I request you please connect my data immediately by Monday i.e. 31.09.2020 evening or otherwise I will compel to go for legal proceedings to file a compensation of Rs 2,00,000/- for negligence of your work to a consumer, my mental tension and my irreparable loss which cannot be compensated. So also I will compel to change the number through portability to another network.

    Ashok Chhotray
    At- Sisupal Garh,


Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.